"You don't have to worry about this customers return business, I have you on my favorites and will be searching the site regularly. I am an owner op. so I always need parts. I will be telling everybody about your site, count on it! Truly amazing! With customer service second to none, you are going to be team #1 in no time!" (Scot D. - Bunell, FL)

"Thanks for everything you did in association with the DPF Filter that we purchased from Big Machine Parts. The part was an exact match and the pricing was better than I received from other vendors. The service was extremely satisfying and would recommend Big Machine Parts to everyone I know in the trucking industry. Again, THANKS." (Roderick D. - Dallas, TX)

"Hello Joe team, we exchanged emails a week ago about my 1998 Molley Trolley having electrical problems. Headlights flashing on and off, turn signals and hazard lights all messed up etc. I gave our electrician the list of trouble shooting points you had sent to me. He started at the battery like you suggested. What he found was that when we had a new radio installed, about 2 months ago, the radio installer sort of took a short cut and tapped into the lighting circuits to use as a power source for the radio.  Not only that but he failed to either tape wrap or wire nut one of his splices.  This bare wire situation was grounding against the frame intermittently.  This is why we had problems sometimes and no problems at other times. Our electrician changed the radio's power source to a fuse block terminal and all seems OK now. Thanks for your helpful information. You all are great." (Andy S. - Tampa, FL)

"The headlight arrived Saturday, as planned. We are very satisfied with our purchase & customer service received during the transaction. In today's ever changing world, customer service has almost become a thing of the past. You should be proud of yourself & the company you work for. You set a perfect example of "great customer service." We are just a small business with a small purchase, but you treated us like we were your biggest & best customer. I don't normally write reviews about anyone about anything purchased, but I felt like you went above & beyond. Thanks for your help." (Clint T. - Muscle Shoals, AL)




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